Return Policy

At SEINT, we are committed to ensuring your satisfaction with every purchase. If you’re not entirely satisfied with your order, we’re here to assist you with returns. Please review our return policy carefully for both domestic (India) and international orders.

Eligibility for Returns:

• Returns are accepted within 10 days of receiving your order.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (order number or receipt) is required for processing returns.
• SEINT reserves the right to refuse returns that do not meet the stated conditions.

Return Process (India):

1. Contact Us:
   To initiate a return, email us at support@seint.in with your order details and reason for return.
2. Return Shipping:
   Customers are responsible for the return shipping costs unless the product is defective or incorrect. We will provide the return address and instructions once your return request is approved.
3. Processing Time:
   Once we receive your return, we will inspect it. If the item meets the return eligibility, we will process your refund or exchange within 7-10 business days.
4. Refund Method:
   Refunds will be issued to the original payment method used at checkout.

Return Process (International):

• International customers are responsible for covering return shipping costs.
• Please contact us at support@seint.in to initiate the return process. We will guide you through the return procedure.
• We recommend using a trackable shipping method, as SEINT is not liable for lost or undelivered returns.
• Import duties, taxes, or customs fees incurred during the return process are non-refundable.

Non-Returnable Items:

• Gift cards
• Discounted or sale items (unless defective)
• Products that have been used, damaged by the customer, or returned without original packaging

Defective or Incorrect Items:

• If you receive a defective or incorrect product, please email us at support@seint.in within 7 days of delivery with photos and details.
• We will cover the return shipping costs for defective or incorrect items and ensure a replacement or full refund.

Exchanges:

• If you wish to exchange an item, please contact us at support@seint.in. Exchanges are subject to product availability. Return shipping costs for the exchanged item will be covered by the customer.

Contact Us:

For any questions or assistance with your return, feel free to contact our support team at support@seint.in. We’re here to make your return process as smooth as possible.

We appreciate your trust in SEINT and are committed to providing a hassle-free shopping experience for all our customers.